1. Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- Custom or high-demand items may take extra processing time.
2. Shipping Time & Rates
We offer the following shipping options:
Shipping Method |
Estimated Delivery Time |
Cost |
Standard Shipping |
5-10 Business Days |
Calculated at Checkout |
Express Shipping |
2-5 Business Days |
Calculated at checkout |
International Shipping |
7-15 Business Days |
Varies by location |
- Shipping times may vary due to carrier delays or customs processing.
3. Tracking Information
- A tracking number will be emailed once your order ships.
- Please allow 24-48 hours for tracking updates.
4. International Shipping
- We ship worldwide! However, customers are responsible for customs duties, taxes, and import fees.
- Delivery times vary based on location and customs clearance.
5. Lost or Stolen Packages
- We are not responsible for lost or stolen packages once marked as "delivered."
- If your package is missing, contact the carrier to file a claim.
6. Address Issues
- Ensure your shipping address is correct before placing an order.
- We are not responsible for delays or losses due to incorrect addresses.
7. Order Changes & Cancellations
- Orders can be modified or canceled within 12 hours of purchase.
- After this period, processing begins, and changes may not be possible.
8. Contact Us
For shipping-related inquiries, contact us at:
📧 Email: Fajasexclusive@gmail.com
📍 Address: 1702 E. Griffin Parkway Ste C Mission, Texas 78572