Refund Policy

1. Returns & Exchanges

We want you to be completely satisfied with your purchase. All garments are inspected by an authorized inspector before it is shipped for quality control. If you are not happy with your order, we accept returns and exchanges under the following conditions:

• Items must be unworn, unwashed, and in original packaging.
• Returns must be initiated within 7 days of receiving your order.
• Items marked as final sale, underwear, or bodysuits are not eligible for returns or exchanges for hygiene reasons.

2. Refund Process

• Once we receive and inspect your returned item, we will notify you via email.
• If approved, your refund will be processed within 5-7 business days to your original payment method.
• Shipping fees are non-refundable.

3. Exchanges

• If you need a different size, you can request an exchange.
• Exchanges are subject to product availability.
• Shipping cost will be paid by customer both ways. 

4. Damaged or Incorrect Items

• If you receive a defective or incorrect item, contact us within 48 hours of delivery.
• We will replace the item at no additional cost.

5. Non-Refundable Items

• Underwear
• Body Suits
• Sale items
• Custom or personalized orders

6. How to Initiate a Return

To request a return, please email Fajasexclusive@gmail.com with:

• Your order number
• Reason for return
• Photos (if applicable)

We will provide return instructions after approval.

7. Contact Us

For any refund-related inquiries, reach out to us at:
📧 Email: Fajasexclusive@gmail.com
📍 Address: 1702 E. Griffin Parkway STE C Mission, Texas 78752