Below FAQ are some common concerns of our clients before purchasing the theme.
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1. What products do you offer?
We specialize in Colombian shapewear, waist trainers, post-surgical garments, and authentic Colombian jeans, designed to enhance your figure and provide ultimate comfort.
2. Do you offer free shipping?
Yes! We provide free shipping on all orders over $250, ensuring a hassle-free shopping experience.
3. How do I choose the right size?
Each product has a detailed size chart to help you find your perfect fit. We recommend measuring yourself and comparing it with our chart before placing an order.
4. Can I wear shapewear every day?
Yes! Our shapewear is designed for daily wear and provides comfort, compression, and support throughout the day.
5. Are your products made in Colombia?
Absolutely! All our shapewear and jeans are authentically crafted in Colombia, ensuring premium quality and excellent durability.
6. What is your return policy?
We accept returns on unused and unworn items within 7 days of delivery. Please check our Return Policy for detailed terms.
7. How long does shipping take?
Orders are typically processed within 1-3 business days, and delivery times vary based on location. You will receive a tracking number once your order is shipped.
8. Do you offer post-surgical shapewear?
Yes! We provide high-compression post-surgical garments that aid in recovery, reduce swelling, and enhance healing.
10. How can I contact customer support?
You can reach out to us via email at Fajasexclusive@gmail.com or through our contact support page for any questions or concerns.